Food & Beverage Assistant

We are currently looking to recruit a Food & Beverage Assistant to be responsible for working in all areas of Food and Beverage as needed to deliver an excellent Guest experience.

If you understand the importance of upholding a brand’s reputation and value the effort it takes to provide a an excellent customer service experience, you may be just the person we are looking for to work as a Team Member at Botleigh Grange Hotel & Spa.

As a Food & Beverage Assistant, you are responsible for working in all areas of Food and Beverage as needed to deliver exceptional customer experience.  A Food & Beverage Assistant is expected to take and deliver customer orders and work as part of a team. Specifically, you will be responsible for performing the following tasks to the highest standards:

As part of the role, you will be responsible for processing food and beverage orders in line with brand standards when undertaking bar and table service in a professional and efficient manner, whist ensuring correct billing and payments are processed.
Additional duties include: making preparations for service i.e. cleaning schedules, cocktail prep, to wash and polish glasses as required and up-sell products where appropriate.
The successful candidate will have a proven record in delivering excellent customer service, and have a passion for working with people. Previous experience in a similar role is not essential, as full training will be given although experience in a fast paced food/beverage environment would be advantageous. As this role will involve serving alcohol, the successful candidate will need to be eligible to serve alcohol as per licensing laws.
Assist other departments wherever necessary and maintain good working relationships

To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

Positive attitude
Good communication skills
Commitment to delivering high levels of customer service
Excellent grooming standards
Flexibility to respond to a range of different work situations
Ability to work on your own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

Previous Food & Beverage and/or industry experience
Experience with cash handling
Knowledge of Food Hygiene Regulations

Download application form here and send it back to us or email your CV, along with a cover letter to; jobs@botleighgrangehotel.net